More and more businesses are opting to outsource for a range of reasons, for example, reduced costs, increased productivity, and more time to focus on core competencies.
India has taken the initiative in offering outsourcing solutions and has provided an extensive range of outsourcing services to companies across the world for many years. Outsourcing to India is these days recognized as the world's primary outsourcing solution.
The country has a sizeable pool of educated, technically skilled, English speaking workers that increases in number year on year. Having access to these workers has allowed India to supply cost-effective services that of are of an equal quality to those available anywhere else.
India uses the latest software, technology and infrastructure and they have proved to be technically superior when measured against other countries that supply outsourcing solutions.
When deciding on an outsourcing company, you should consider: track record; references; stability; credentials; samples; communication; post development support.
- Track Record. Learn what you can regarding the outsource partner's experience, the various types of businesses that they have provided services for, and the number of assignments that they have successfully completed. Find out if they have particular experience in delivering the required services at the scale that your business needs.
- References. Prior to finalizing a contract with an outsource partner, ask for references. These will allow you to learn more about the level of quality in the services that they offer, how timely their deliveries are, and what their customer support services are like. You will also be able to get more information about issues such as turnaround time and level of responsibility.
- Stability & Credentials. Be 100% sure that an outsourcing company is secure financially. You should also find out about their directors and managers (primarily about their experience and their qualifications).
- Samples. Viewing samples gives an opportunity to assess an outsourcing company's technical expertise and quality of output. They allow you make certain that the service provider fully understands your business objectives and if they have the right people, processes and technology to complete your project.
- Communication. Make sure that the outsource partner that you choose can competently speak your language and check what hours and days they will be available to contact and by what methods of communication.
- Post Development Support. Comprehensive support on completion of your project is necessary in the event of any problems that might arise after your project is completed. - 32171
India has taken the initiative in offering outsourcing solutions and has provided an extensive range of outsourcing services to companies across the world for many years. Outsourcing to India is these days recognized as the world's primary outsourcing solution.
The country has a sizeable pool of educated, technically skilled, English speaking workers that increases in number year on year. Having access to these workers has allowed India to supply cost-effective services that of are of an equal quality to those available anywhere else.
India uses the latest software, technology and infrastructure and they have proved to be technically superior when measured against other countries that supply outsourcing solutions.
When deciding on an outsourcing company, you should consider: track record; references; stability; credentials; samples; communication; post development support.
- Track Record. Learn what you can regarding the outsource partner's experience, the various types of businesses that they have provided services for, and the number of assignments that they have successfully completed. Find out if they have particular experience in delivering the required services at the scale that your business needs.
- References. Prior to finalizing a contract with an outsource partner, ask for references. These will allow you to learn more about the level of quality in the services that they offer, how timely their deliveries are, and what their customer support services are like. You will also be able to get more information about issues such as turnaround time and level of responsibility.
- Stability & Credentials. Be 100% sure that an outsourcing company is secure financially. You should also find out about their directors and managers (primarily about their experience and their qualifications).
- Samples. Viewing samples gives an opportunity to assess an outsourcing company's technical expertise and quality of output. They allow you make certain that the service provider fully understands your business objectives and if they have the right people, processes and technology to complete your project.
- Communication. Make sure that the outsource partner that you choose can competently speak your language and check what hours and days they will be available to contact and by what methods of communication.
- Post Development Support. Comprehensive support on completion of your project is necessary in the event of any problems that might arise after your project is completed. - 32171
